Cancellations and Returns
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time as long as all conditions, included but not limited to financial obligations, are current by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SUB-SECTION 16 (A) - CANCELLATIONS
California Dolls™ products are custom built as detailed on the customer's order. After an order is placed it will be processed and cannot be cancelled for any reason. Due to the nature of this product, it is not possible for us to provide an exchange or return as there are multiple concerns such as hygiene. By placing an order with California Dolls the buyer agrees to accept and sign for the package upon delivery. If the buyer refuses to sign or in anyway refuses to accept the package the buyer agrees to pay for unwarranted cost to California Dolls™ including, but not limited to all shipping cost of the product (from factory to customer and return to the factory) a 25% restocking/ handling fee, 5% fee for inspection of the product, all attorney fees, and other cost. Relevant documents shall include customer Shopify sales documents forwarded to California Dolls and the carriers recorded attempt (tracking procedure) to deliver the customer's product. If it is identified the doll has been used in any form the doll will be destroyed and no refund forthcoming. Please understand that this is the normal practice within the sex doll industry and the free shipping only applies to orders accepted and paid for by the customer, otherwise the customer is responsible for all shipping cost and other stated fees.
If the order is paid by PayPal, credit/debit card, echeck, cash, financed, or paid by any other means the remaining funds, if any, shall be refunded. By placing an order with California Dolls™ it is understood that this document shall supersede all verbal and written statements involving shipping and cancellations, and refusal to accept his or her order. If have an issue with your doll it is the buyer's responsibility to contact California Dolls immediately. It's the responsibility of the buyer to review all of Our Terms of Sale. If you have questions please email us at: email@example.com
SECTION 16 (B) - RETURNS
We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our factory. If your product or any part is damaged during the shipment process and the container has visible damages you should open a complaint with the shipment carrier as the damage happened during the shipment. After that, please report to us so we can also escalate it. Packages might get scratches during shipment as most products are heavy. Please report to the shipping company if you see visible issues on the box. If, for some reason, extra shipping charges are required, all addition cost will be the responsibility of the buyer.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org